Our QC team members are on top of every phase our product goes through. QC inspection procedure covers inspection of procured material, product data and specifications, machine startup, machine operation, sustained product quality, packaging instructions, labeling, inspection prior to storage and inspection prior to delivery. A COA “Certificate of Analysis” is forwarded to our client with each shipment.  All customer complaints and issues are recorded and processed through “Root Cause Analysis” and “Corrective Action”. Al-Faisal is proud to be ISO 9001/ ISO 22000/ISO 45001 certified. Currently, in 2021, Al-Faisal is in the process of gaining BRCGS certification.